FAQS
What makes HomeRightOnline products unique?
Every item in our store is handcrafted using traditional and globally sourced textiles — including African handwoven fabrics, Latin American cottons, Indian silks, and European velvets. No two pieces are exactly alike, making each one a meaningful addition to your home.
Do you offer free shipping?
Yes! We offer free standard shipping on all U.S. orders. Your handcrafted items will be packed with care and shipped with tracking details provided.
How long does it take to receive my order?
Orders are processed in 3–5 business days, and delivery typically takes 5–10 business days depending on your location. You’ll receive a tracking number once your order ships.
Do you accept returns?
Yes, we accept returns within 14 days of delivery on unused, undamaged items. Custom orders are final sale. Please email us at homerightonline@gmail.com to initiate a return.
Can I request a custom item or fabric style?
We currently offer a curated selection of ready-made pieces. However, feel free to reach out we love hearing what you're looking for and may be able to accommodate special requests in the future.
Where are your products made?
All items are handmade in the U.S. using globally sourced textiles. We partner with artisans and ethical suppliers to bring together traditional craftsmanship and contemporary design.
How should I care for my items?
We recommend spot cleaning or gentle hand washing for fabric-based items to preserve the quality of the textiles. Each product page includes specific care instructions where applicable.